These terms apply to your use of this website, operated by Jiva Health Physiotherapy ([[LEGAL_ENTITY_NAME]], ABN [[ABN]]). By using the website you agree to these terms. The terms of any physiotherapy you receive are set out in your NDIS service agreement, which takes precedence over these terms if they conflict.
Information on this website
Content on this website is general information only. It is not medical advice and does not replace an individual assessment by a qualified health professional. Do not start, stop or change any treatment based only on information on this website.
Telehealth suitability and emergencies
Telehealth physiotherapy is not suitable for everyone. We will assess suitability before and during your care and may recommend in-person services instead. This service is not for emergencies. If you need urgent medical help, call 000.
During sessions you are responsible for making sure your space is safe to exercise in, and for having someone present if your physiotherapist advises it.
Who can use our services
Our services are for NDIS participants with physiotherapy (therapy) funding in their plan who are plan-managed or self-managed. Fees are charged within the NDIS Pricing Arrangements and Price Limits in force at the time of the service.
Bookings, cancellations and referrals
Bookings made through our online calendar are subject to confirmation of suitability and funding. Cancellation and short-notice cancellation arrangements are set out in your service agreement and follow the NDIS Pricing Arrangements and Price Limits. Submitting a referral does not create an obligation for us to provide services.
Third-party services and links
This website uses third-party services, including Calendly for bookings, and may link to other websites. We are not responsible for the content or practices of third-party websites or services.
Intellectual property
Content on this website, including text, graphics and logos, belongs to Jiva Health Physiotherapy or its licensors. You may view and print it for personal, non-commercial use. Home programs we provide to you are for your own personal use.
Liability
Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or other law that cannot be excluded. To the extent permitted by law, we are not liable for any loss arising from your use of, or reliance on, general information on this website.
Privacy
Our Privacy Policy explains how we handle your personal and health information.
Governing law
These terms are governed by the laws of South Australia, and you submit to the non-exclusive jurisdiction of its courts.
Changes
We may update these terms from time to time. The current version is always on this page.
Contact
Questions about these terms? Email thejivahealth@gmail.com.